Daily Archives: August 13, 2014

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Teamviewer with UAC and Administrative Rights

Ran into an issue with a user where I needed to remotely access their computer.  They needed software installed ASAP and of course did not have admin access to the computer.  I had them go to www.teamviewer.com and install the light client which does not require administrative access.  

When going to install the application UAC came up but I could not see, click, or type when UAC was active.  With some quick googleing I was able to find that you can run the client with administrative credentials upon connecting to the client.   PROPS Teamviewer.

See the steps below.

1.

Fire up Teamviewer

 
2.

Ask for the ID number for the user, connect to that ID.

This will be a 9 digit number

 
3.

Local admin already?

If the user is not local admin already (if they are you will be able to interact with UAC), you will be prompted with this screen

 
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4.

Click on ‘Click for additional information’

You will be prompted with the next window

 
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5.

Authenticate as the local admin account

This basically allows you to restart the clients Teamviewer session with the local administrator account

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6.

Connect & interact with UAC on a standard account!

Once you enter correct credentials, the status in the bottom left will tell you that it is restarting, and then you will join the end user’s session, as always

 
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Tested and working